System Status

LIVE

Bookings open now

Google Rating

5.0 ★

200+ local reviews

Engineers Available

Today

Morning slots remaining

Response Time

< 2hrs

Emergency call-out

Gas Safe Registered · Andover & Hampshire

Next-Generation Plumbing & Heating

Traditional British engineering standards. Smart, frictionless online booking. Reliable solutions for every home in Hampshire.

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Gas Safe registered £5M liability cover No call-out fee 24/7 emergency

What We Do

Our Services

Certified, compliant and rapidly deployed for homes across Hampshire.

10-yr Warranty Boiler Installation

Boiler Installations

Energy-efficient upgrades with up to 10-year manufacturer warranties. Full system balancing and commissioning as standard.

24/7 Response Emergency Plumbing

Emergency Repairs

Rapid response for burst pipes, aggressive leaks and drainage blockages. We carry extensive spare parts for first-time fixes.

Power Flush Central Heating

Central Heating

Radiator installations, valve replacements and thermodynamic power-flushing to eliminate cold spots and restore efficiency.

CP12 Digital Landlord CP12

Landlord CP12s

Digital Gas Safety Certificates issued on-site and emailed instantly. Automated annual reminders keep landlords and agents compliant.

Smart Booking

Stop Waiting.
Start Booking.

No more waiting on hold. Pick a slot, confirm, and our nearest engineer is dispatched. Simple.

Emma — Virtual Assistant

Available 24/7 for emergency slots and rough estimates.

Select Arrival Window

October 2026

08:00

09:30

11:00

13:00

14:30

16:00

Free cancellation up to 2 hours before.

Your Local Specialists

Friendly, Expert Service.

We know how stressful plumbing problems can be. Our team at Rai & Sons focuses on arriving on time, being respectful of your home, and getting the job done right first time.

With Gas Safe registered engineers and £5M public liability insurance, your home is always in safe hands.

Fully vetted and Gas Safe registered
Clean, tidy and respectful of your home
Honest, upfront pricing with no hidden fees
Digital CP12 certificates issued on-site

Trusted by the Community

Customer Reviews

★★★★★

"Absolutely brilliant. Booked online, the engineer arrived exactly on time, and sorted our boiler pressure issue within the hour. Completely honest — no hidden fees whatsoever."

James Mitchell

Homeowner, Andover

★★★★★

"Managing multiple lettings means I need complete reliability. Rai & Sons handle all our CP12s automatically. The digital reporting and instant certificates are a genuine game-changer."

Sarah Patel

Lettings Agent

★★★★★

"Emergency call at 11pm for a burst pipe. They arrived fast, fixed it cleanly, and left no mess behind. Could not recommend Rai & Sons highly enough to anyone in Hampshire."

Tom Clarke

Homeowner, Basingstoke

Common Questions

FAQs

Do you charge a call-out fee?

During standard working hours, we do not charge a call-out fee. We provide a clear, upfront quote before any work begins. Out-of-hours emergency rates are always communicated clearly before we attend.

Are your engineers fully certified?

Yes. Every engineer we deploy is Gas Safe registered and carries comprehensive public liability insurance up to £5,000,000. You can verify credentials on the official Gas Safe register before they arrive.

Can I book an exact arrival time?

Absolutely. Our smart booking system lets you select a dedicated 90-minute arrival window. Unlike the vague “morning or afternoon” window other firms give, you know exactly when to expect us.

Do you provide landlord gas safety certificates?

Yes. Digital CP12 Gas Safety Certificates are issued on-site and emailed instantly to both the landlord and the managing agent. Annual renewal reminders are sent automatically.

What areas do you cover?

We cover Andover and the wider Hampshire area including Basingstoke, Winchester, Salisbury and surrounding villages. Get in touch if you are unsure whether we cover your location.

Next-Generation Plumbing & Heating